YOUR DATA, OUR KITCHEN.
The Chicago Catering Company respects your privacy. This policy explains what we collect when you use our website or submit an inquiry, how we use it, and the choices you have.
Last updated: September 2026 · Questions: feedme@thechicagocateringcompany.com · 773-312-3463
Information We Collect
When you submit an event inquiry, quote request, or contact form, we collect the details you provide: your name, email address, phone number, event type, estimated guest count, neighborhood, cuisine preference, serving format, event date, and any notes you include.
If you create an account to access the client dashboard, we store your email address and a securely hashed password. Account data is used only to manage your inquiries and orders.
We do not collect payment card details through this website. Where payments are processed, they are handled by our payment provider under their own privacy and security standards.
How We Use Your Information
To respond to your inquiry, prepare a quote, and fulfill your catering order.
To communicate about your event — confirmation, scheduling, dietary needs, and delivery.
To improve our menus, service, and website based on aggregate (non-identifying) trends.
We do not sell, rent, or trade your personal information to third parties.
Cookies & Analytics
This site uses cookies and similar technologies to keep you signed in, remember preferences, and measure traffic.
We use Google Analytics and Google Search Console to understand how visitors find and use the site. These tools collect aggregated, anonymous data such as pages visited, referral source, and approximate location. They do not identify you personally.
If you arrive via a Google Ads campaign, a conversion-tracking cookie may record that you completed a quote request. You can opt out of advertising cookies through Google's Ads Settings or your browser's cookie controls.
You can disable cookies in your browser; core site functionality remains available.
Data Sharing & Security
We share information only with the service providers who help us operate — our hosting platform, email delivery, and analytics tools — each under contractual obligations to protect your data.
We may disclose information when required by law, court order, or to protect the rights, property, or safety of The Chicago Catering Company, our clients, or others.
Data is stored on secured infrastructure. No method of transmission or storage is fully secure, but we apply industry-standard safeguards.
Your Rights & Choices
You may request access to, correction of, or deletion of the personal information we hold about you at any time.
You may opt out of marketing emails by clicking the unsubscribe link in any message or emailing us directly.
To exercise any of these rights, contact us at feedme@thechicagocateringcompany.com or 773-312-3463. We respond within 30 days.
PRIVACY QUESTIONS?
Email feedme@thechicagocateringcompany.com or call 773-312-3463. We'll answer any question about how your information is handled.